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Subaru recalls Solterra EV again for more loose bolts

Subaru recalls Solterra EV again for more loose bolts

#Subaru #recalls #Solterra #loose #bolts Welcome to InNewCL, here is the new story we have for you today:

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Last June, Toyota recalled the battery-electric bZ4X and its badged twin, the Subaru Solterra, which Toyota builds. A problem with wheel hub bolts in a potential population of 661 vehicles resulted in the bolts loosening and the wheel becoming detached, which is obviously not an ideal driving situation. The solution for the owners was to visit the dealer to have the hub bolts and wheels replaced. To fix Solterras in US ports that dealers couldn’t reach, Subaru hired third parties to visit the ports and tighten everything properly; at least that was the plan.

“A third party has been hired to carry out the repair work,” says Subaru’s new defect report. “A particular contractor team did not complete the repair procedure properly, resulting in potentially significant under-tightened bolts.”

According to the safety recall report that Subaru filed with the National Highway Traffic Safety Administration, Solterras seen by one of the contractor teams were found, ahem, to have a few screws loose. An internal investigation concluded that “the potentially affected vehicle population is limited to repairs being carried out by a designated contractor team at two port locations.” However, to get this right the second time around, Subaru remembers all crossings visited by all third parties in all ports – a population of 1,182 units.

This time, the Toyota bZ4X is not part of the recall. Since this recall is for a different set of Solterras, owners who received the first recall should not have to see the retailer twice. New owners who avoided the initial recall must join the club, which means a trip to the storefront to don the torque wrench.

Subaru plans to start sending out notification letters on March 1st. Until then, owners can contact the automaker at 844-373-6614 and refer to internal callback number WRE-23. Or they can contact NHTSA at 888-327-4236 (TTY 1-800-424-9153) and refer to campaign number 23V064.

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